SHIPPING POLICY
Customers in Turkey:
You do not pay shipping fees for your purchases and orders via convolantis.co. Free shipping on all your orders.
The orders you place (domestic) will be carefully prepared and shipped within 1-3 business days. Estimated delivery throughout Turkey takes 1-3 business days, depending on the distance of the ordered city to our warehouse address in Istanbul. The specified times are estimates and our company is not responsible for the cargo company activities and delivery times.
The cargo company we work with is domestic cargo.
Global Customers:
The orders you place (global) are carefully prepared and shipped within 1-3 business days. Estimated delivery to Europe and America takes 4-9 business days. Faster delivery is possible by paying an additional fee. If you wish, you can reduce the cargo delivery time to 2-5 business days by paying the additional fee. If you want a faster delivery, you can contact us. Delivery to the rest of the world takes 5-14 business days.
The specified shipping times do not include weekends, holidays, special days and shipping disruptions.
The specified times are estimates and our company is not responsible for the cargo company activities and delivery times.
For global orders, the BUYER is responsible for any customs duties, taxes and other fees that will arise after the order is shipped. Therefore, we recommend that you research customs duties and other taxes before ordering.
For global orders, after the order is shipped, it is the BUYER's responsibility to receive the cargo and contact the cargo companies. Shipments or cargo not received for any reason are the responsibility of the BUYER.
There is a 14-day return policy for global orders (except for personalized items).
For global orders, the BUYER (customer) pays the return shipping fee.
Company Title: AHMET MURAT ASLAN
Company Address: KURTKÖY MAH. ANKARA CAD. YELKEN PLAZA NO:289 İÇ KAPI NO:21 PENDİK/ İSTANBUL 34912
Warehouse Address: KURTKÖY MAH. ARAFAT STREET. NO:5 AKKULE 1 KAT:7 NO:33 PENDİK/ İSTANBUL 34912
Note: Delivery is made to the warehouse address and returns must be made to the warehouse address!